Switching from AT&T to Time-Warner

This week I switched our phone and internet service from AT&T to Time-Warner, which saved me about $50/month.

So far I’m pretty impressed. The install was fairly quick and painless – I was working from home anyway so didn’t mind waiting around for the installer to show up. The new Time-Warner phone service works with our ADT security system – this was a major reason we didn’t use them in the first place. The only major problem was my old LinkSys router (model # BEFSR41 v3), which had been sitting in a drawer for a year or so, didn’t work for some reason. After trying unsuccessfully for a few hours, I finally decided to just buy a new “G” router which works fine.

I was a bit worried about phone call quality, esp. while making heavy internet use, but they use separate cable feeds for each and so far I haven’t noticed any problems at all.

The only other issue is apparently Time-Warner (like Bellsouth) prevents smtp relaying, so to send email from my OS X mail client I had to use their outgoing server (smtp-server.nc.rr.com). No authentication required.

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Time-Warner even took the liberty of canceling my AT&T service for me, without telling me… which was kind of good & bad.

So far so good. Keeping my fingers crossed!

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